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Our Newsletter


Worldwide free shipping

Xtreamer do worldwide free shipping through standard shipping. in other words, for your benefit, we will ship your order by regular mail. We can not give you an approximate delivery time to not listed countries, due to uncertainties during delivery.

Currently we can choose from several shipping options: DHL, China Post, Hongkong Post or Singapore Post.

Delivery
Delivery time varies depending on country and courier service and estimated to be 5-35 days.
The delivery time for normal airmail is usually 5 to 35 working days and 3 to 7 working days for express.
The registry airmail time varies depending on the country. For the United States and the UK, it takes about 10 to 20 working days. For South America (excluding overseas territories), it will take about 15 to 28 working days. For France, Spain, Italy and Germany, it will take about 8 to 15 working days. For Thailand or Malaysia, it will take 7 to 20 working days. For other countries that are not mentioned above, it will take about 15 to 35 working days. 

Note: shipping information is provided by the carrier and excludes weekends and holidays. The actual delivery time could vary, due to delays caused by Holiday,peak season ,customs clearance, flight delays, bad weather ,weekends etc. sometimes delivery date maybe put off 7-10 days is normal situation.

Customs & import taxes
Orders may need to clear customs in your country and paid by you.
Please check if your order will incur additional import duties, taxes or other customs related charges.
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.
We are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.

Once you order, your order goes through several steps before it reaches your door:
Step 1 (1-2 business days): The order(s) are double checked by our QC staff.
Step 2 (1-2 business days): The Product(s) are packed and posted to the corresponding courier/shipping agent (e.g. Hong Kong Post, Singapore post, EMS, China Post)
Step 3 (5-15 variable days): The Product(s) are en route to the shipping destination via Express or Air mail.However, due to customs inspection and clearances it may take up to an additional 7 business days to reach the destination.