Xtreamer Support System :: Firmware Upgrade on Xtreamer Prodigy

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Firmware Upgrade on Xtreamer Prodigy

Upgrading the device firmware is done in a little different way on the Xtreamer Prodigy.
You can still use the Xtreamer UI to run the upgrade from the relevant settings screen.

Download the firmware from our site and unzip the file to a root of a USB stick.

The device will automatically detect the firmware upgrade file on your USB.

Please be patient. The procedure takes time.
After the upgrade is done, the device will reboot.

Please remember to reset your player to factory default settings after every firmware upgrade.

EMERGENCY FIRMWARE

Emergency firmware is used for de-bricking unresponsive devices and fixing various issues.

1. Download the firmware file from the Xtreamer main site.

2. Unzip the file and copy (install.img) it to the root of a FAT32 formatted USB stick (we recommend a stick no bigger than 2GB).

3. Disconnect all the cables, dongles, antennas, internal and external storage devices from your Prodigy.
Disconnect it from power for 10-15 minutes.

4. Plug the device into power and insert the USB stick into one of the ports on the back panel.

5. Make sure the device is OFF and press the Power button on Prodigy for about 10 sec.

The device LED will initially turn ON and after few sec it will turn OFF.
Once the blue LED is OFF release your finger from the Power button and then the upgrade process screen will appear on your TV.

(This is basically an emergency firmware procedure and can be used to clear personal data and fix many issues)

Please be patient. It might be necessary to try the procedure several times.
You might have to use another USB stick if you are not successful.

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